Find Boat Trips (“we,” “us,” “our”) operates findboattrips.com, a platform that connects travelers with licensed boat captains and operators for tours, charters, and rentals. This policy explains what information we collect, how we use it, and how it’s shared — including when it comes to the independent operators who list their services on our site.
Information We Collect, and What We Use It For
When you create an account, we collect your name, email, and phone number, which we use to set up and manage your account and to communicate with you about bookings or support requests. When you book a trip, we collect trip details and payment information — payments are processed securely through our payment provider, and we don’t store your full card details — which we use to process your booking and connect you with the operator you’re booking with. If you’re a captain or business listing services with us, we collect license and insurance documentation, business details, and payout information, which we use to verify you before your listing goes live and to send you payouts for completed trips. We also collect messages sent through the platform’s chat system, so you and the operator can communicate about your trip, along with basic usage data like pages visited and device type, which helps us understand how the site is used and improve it.
How Information Is Shared
When you book a trip, we share the details necessary for that operator to fulfill your booking. We work with third-party services for payment processing, hosting, and analytics, who only receive what they need to do their job. We do not sell your personal information, and we only disclose it if required by law.
Data Security
We take reasonable steps to protect your information, though no online platform can guarantee complete security.
Your Choices
You can review, update, or request deletion of your account information by contacting us.
Children’s Privacy
Find Boat Trips is not intended for use by anyone under 18.
Changes to This Policy
We may update this policy from time to time. Changes will be posted here.
Contact
Questions can be sent to support@findboattrips.com.